How it works
Four steps. Setup is the only one that takes minutes.
Create a workspace, connect your agent's endpoint or upload recordings, and launch. Nothing to integrate, nothing to break.
Connect your agent
Step 1 · 15 minutes
Paste an endpoint or upload recordings. That's the whole setup.
Launch a scenario pack
Step 2 · on demand
Strong accents, interruptions, changed minds, angry callers, pushy refund hunters.
Read the scorecard
Step 3 · minutes later
Completion, latency, hallucinations, compliance, each failure with its recording.
Leave monitoring on
Ongoing · monitoring
Tests re-run after every update. Break something tonight, get alerted by morning.
What you get
A report you, or your vendor, can act on the same day.
The scorecard
Completion, latency, hallucinations, compliance, accent coverage.
The failure feed
Each failure graded and linked to its recording and transcript lines.
The fix list
A work order for your team or your vendor, not a complaint.
See exactly what this looks like: open the sample report
Get started
Curious what yours would sound like?
Create a free workspace and launch your first audit in minutes, no card, no integration.